Courses
Training for the workplace
Suitable for anyone who handles food including waiting staff, cooks and chefs, porters and retailers.
This course is HSE approved and leads to a First Aid Appointed Certificate, which is valid for 3 years.
This course covers the legal requirements and best practice recommendations for a safe and healthy workplace.
This course is designed for anyone who works on licensed retail premises who is, or likely to be, involved in the sale of alcohol including: bar staff, waiters/waitresses, supermarket cashiers and licensed shop cashiers
This workshop provides the skills, knowledge and insight to gain high quality sales and generate business leads, to understand customer buying behaviours, to support the customer relationship and to engage with the business development process.
The course covers internal and external customers and how to define, deliver and measure excellent customer service.
This course is for anyone who has to plan and manage projects.
This workshop provides the skills and understanding to resolve problems and improve performance.
This course is suitable for managers and staff who hold or will hold budget responsibilities.
This workshop is essential to all delegates who wish to become managers or are new to management.
These NVQ covers areas such as Health and Safety Risks, promoting and maintaining service delivery and communication skills. We will identify any gaps in your knowledge or skills and plan with you to close these gaps through teaching and assessment in your workplace.
